Privacy Policy

Effective Date: 18 June 2026

Introduction

Welcome to GM-Shoppingmart ("we," "our," "us," or "GM-Shoppingmart"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, purchase products, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services.

Information We Collect

To provide our products and services effectively, we may collect various types of information.

Personal Information

Personal information refers to data that can identify an individual either directly or indirectly.

We may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Postal code

• City, state, and country information

• Payment-related information

• Customer support communications

• Order history

• Account credentials (if applicable)

Transaction Information

When you place an order through GM-Shoppingmart, we may collect information related to:

• Products purchased

• Order value

• Payment status

• Transaction identifiers

• Shipping details

• Refund information

• Return requests

Device Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Operating system

• Device type

• Internet service provider

• Referral source

• Date and time of access

• Pages viewed

• Website interactions

Usage Information

We may collect information regarding how visitors interact with our website, including:

• Time spent on pages

• Navigation behavior

• Product views

• Search queries

• Shopping cart activity

• Purchase patterns

This information helps us improve user experience and website performance.

How We Collect Information

We collect information through several methods:

Information You Provide

You may voluntarily provide information when:

• Creating an account

• Placing an order

• Contacting customer support

• Subscribing to newsletters

• Participating in surveys

• Leaving reviews

• Requesting refunds or returns

Automatic Collection

Certain information may be collected automatically through:

• Cookies

• Analytics tools

• Server logs

• Tracking technologies

• Website performance monitoring tools

Third-Party Sources

We may receive information from:

• Payment providers

• Shipping partners

• Marketing platforms

• Advertising networks

• Fraud prevention services

• Analytics providers

How We Use Your Information

We use collected information for legitimate business purposes.

Order Fulfillment

Information may be used to:

• Process orders

• Verify transactions

• Arrange shipping

• Deliver products

• Provide order updates

• Process returns and refunds

Customer Service

We may use your information to:

• Respond to inquiries

• Resolve complaints

• Provide technical assistance

• Improve customer support

Website Improvement

Data may be used to:

• Analyze website performance

• Improve navigation

• Enhance user experience

• Develop new features

• Identify technical issues

Marketing Communications

With your consent where required, we may use your information to:

• Send newsletters

• Share promotional offers

• Inform you about discounts

• Notify you of new products

• Provide personalized recommendations

You may opt out of marketing communications at any time.

Security and Fraud Prevention

Information may be used to:

• Detect suspicious activity

• Prevent fraud

• Verify identities

• Protect customer accounts

• Secure our platform

Cookies and Tracking Technologies

GM-Shoppingmart may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember user preferences

• Maintain shopping carts

• Analyze website traffic

• Measure marketing performance

• Improve website functionality

Types of cookies we may use include:

Essential Cookies

These cookies are necessary for website operation.

Performance Cookies

These cookies help us understand how visitors interact with our website.

Functional Cookies

These cookies remember your preferences and settings.

Marketing Cookies

These cookies help deliver relevant advertising and promotional content.

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

Sharing of Information

We do not sell personal information to third parties.

However, we may share information in certain circumstances.

Service Providers

We may share information with trusted third-party service providers that assist us with:

• Payment processing

• Shipping and logistics

• Website hosting

• Customer support

• Marketing services

• Analytics services

These providers are required to maintain appropriate security measures.

Payment Processors

When you make a purchase, payment information may be processed by secure third-party payment gateways.

GM-Shoppingmart does not store complete payment card information on its servers.

Shipping Partners

Information necessary to deliver products may be shared with courier and logistics providers.

Legal Compliance

We may disclose information when required to:

• Comply with legal obligations

• Respond to court orders

• Cooperate with law enforcement agencies

• Protect our legal rights

• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction.

Data Security

Protecting customer information is a priority for GM-Shoppingmart.

We implement reasonable security measures including:

• Secure servers

• Encryption technologies

• Access controls

• Security monitoring

• Fraud detection mechanisms

Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users are encouraged to protect their passwords and account credentials.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When information is no longer needed, it may be securely deleted or anonymized.

Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request information about personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete information.

Right to Deletion

You may request deletion of certain personal information, subject to legal requirements.

Right to Restrict Processing

You may request restrictions on how your information is processed.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

Right to Marketing Opt-Out

You may unsubscribe from promotional communications using the unsubscribe link provided in emails.

To exercise your rights, please contact us using the details provided below.

Children's Privacy

GM-Shoppingmart does not knowingly collect personal information from children under the age of 18 without parental consent.

If we become aware that information from a child has been collected improperly, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided information should contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

• Privacy practices

• Security measures

• Content

• Policies

of external websites.

Users should review the privacy policies of third-party websites before providing personal information.

International Data Transfers

Information may be processed or stored in locations outside your country of residence.

By using our website, you acknowledge that your information may be transferred to and processed in jurisdictions with different privacy laws.

We take reasonable measures to ensure appropriate protection of personal information during such transfers.

Marketing Communications

If you subscribe to promotional communications, we may send:

• Product updates

• Newsletters

• Discount offers

• Promotional campaigns

• Store announcements

You may opt out at any time by:

• Clicking the unsubscribe link

• Contacting customer support

• Requesting removal from our mailing list

Opting out of marketing communications does not affect transactional emails related to orders and account activity.

Policy Updates

GM-Shoppingmart reserves the right to update or modify this Privacy Policy at any time.

Changes may occur due to:

• Legal requirements

• Business changes

• Service improvements

• Technology updates

Updated versions will be posted on our website with a revised effective date.

Continued use of the website after changes indicates acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us:

GM-Shoppingmart

Email: gm.shoppingmart@gmail.com

We are committed to addressing privacy-related inquiries promptly and professionally.

Consent

By accessing our website, creating an account, placing an order, subscribing to communications, or otherwise interacting with GM-Shoppingmart, you consent to the collection, use, storage, and disclosure of information as described in this Privacy Policy.

Thank you for trusting GM-Shoppingmart. We value your privacy and are committed to protecting your personal information while providing a secure and enjoyable shopping experience.