Terms of service

Terms of Service

Effective Date: 18 June 2026

1. Introduction

Welcome to GM-Shoppingmart. These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, and related features operated by GM-Shoppingmart ("Company," "we," "our," or "us").

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and any additional policies posted on our website.

If you do not agree with any provision of these Terms, you must discontinue use of our website immediately.

These Terms constitute a legally binding agreement between you and GM-Shoppingmart.

2. Eligibility

To use our website and services, you must:

  • Be at least 18 years of age.

  • Have the legal capacity to enter into binding agreements.

  • Provide accurate and complete information.

  • Use the website in compliance with applicable laws and regulations.

By using our website, you represent and warrant that you meet these eligibility requirements.

3. About GM-Shoppingmart

GM-Shoppingmart is an online retail platform offering products across multiple categories, including but not limited to:

  • Kitchen essentials

  • Home improvement products

  • Electronics

  • Kids' products

  • Toys

  • Skincare products

  • Household items

  • Lifestyle products

Product availability may vary and is subject to change without notice.

4. Acceptance of Terms

By visiting our website, creating an account, placing an order, or interacting with our services, you agree to comply with these Terms.

These Terms apply to all users, including:

  • Customers

  • Visitors

  • Vendors

  • Merchants

  • Contributors

  • Content creators

Your continued use of the website constitutes acceptance of any modifications to these Terms.

5. Account Registration

Certain website features may require account registration.

You agree to:

  • Provide accurate information.

  • Maintain updated account details.

  • Protect your login credentials.

  • Accept responsibility for activities occurring under your account.

GM-Shoppingmart reserves the right to suspend or terminate accounts containing inaccurate, misleading, or fraudulent information.

6. Product Information

We strive to provide accurate descriptions, specifications, pricing, images, and availability information.

However, we do not guarantee that:

  • Product descriptions are error-free.

  • Colors displayed on screens accurately reflect actual products.

  • Specifications are always complete.

  • Product availability is continuously updated in real time.

Minor variations between product images and actual products may occur.

7. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

Prices may be modified due to:

  • Supplier pricing changes

  • Market conditions

  • Promotional campaigns

  • Technical errors

We reserve the right to correct pricing errors at any time.

Accepted payment methods may include:

  • Credit cards

  • Debit cards

  • UPI

  • Net banking

  • Wallets

  • Cash on Delivery (COD)

  • Other payment methods available at checkout

Payment authorization must be received before order processing begins.

8. Orders and Acceptance

Placing an order does not guarantee acceptance.

GM-Shoppingmart reserves the right to:

  • Refuse any order.

  • Limit order quantities.

  • Cancel suspicious transactions.

  • Reject orders due to pricing errors.

  • Restrict purchases from specific regions.

An order is considered accepted only after confirmation and successful processing.

9. Order Cancellation

Customers may request cancellation before shipment.

Once an order has been shipped:

  • Cancellation may no longer be possible.

  • The order may become subject to our Return and Refund Policy.

GM-Shoppingmart reserves the right to cancel orders due to:

  • Inventory shortages

  • Payment issues

  • Fraud concerns

  • Operational limitations

In such cases, eligible refunds will be processed.

10. Shipping and Delivery

We make reasonable efforts to process and ship orders promptly.

Delivery timelines are estimates only.

Actual delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote locations

  • Operational disruptions

GM-Shoppingmart is not liable for delays beyond our reasonable control.

Risk of loss transfers to the customer upon successful delivery.

11. Cash on Delivery (COD)

Cash on Delivery may be available for selected products and locations.

We reserve the right to:

  • Restrict COD availability.

  • Require prepaid payment.

  • Limit COD orders based on customer history.

Repeated refusal of COD orders may result in account restrictions.

12. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers are encouraged to review that policy before making purchases.

Approval of returns remains subject to eligibility requirements and product inspection.

13. Promotions and Discounts

From time to time, GM-Shoppingmart may offer:

  • Promotional discounts

  • Coupons

  • Referral rewards

  • Limited-time offers

  • Special campaigns

Promotional offers:

  • May be modified or withdrawn at any time.

  • Cannot be exchanged for cash.

  • May be subject to additional conditions.

Abuse of promotional programs may result in cancellation of benefits.

14. Intellectual Property Rights

All website content is owned by or licensed to GM-Shoppingmart.

This includes:

  • Logos

  • Trademarks

  • Product descriptions

  • Website design

  • Graphics

  • Images

  • Videos

  • Text

  • Software

  • Branding materials

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

Unauthorized use may result in legal action.

15. User Conduct

Users agree not to:

  • Violate laws or regulations.

  • Engage in fraudulent activities.

  • Interfere with website operations.

  • Upload malicious software.

  • Attempt unauthorized access.

  • Impersonate others.

  • Submit false information.

  • Abuse customer support services.

Violation of these rules may result in account suspension or termination.

16. Reviews and User Content

Customers may submit:

  • Reviews

  • Ratings

  • Feedback

  • Suggestions

  • Testimonials

By submitting content, you grant GM-Shoppingmart a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content.

You agree not to submit content that:

  • Is false or misleading.

  • Contains offensive language.

  • Violates intellectual property rights.

  • Promotes illegal activities.

We reserve the right to remove content at our discretion.

17. Third-Party Services

Our website may integrate with third-party providers for:

  • Payments

  • Shipping

  • Analytics

  • Marketing

  • Customer support

We are not responsible for:

  • Third-party websites

  • External services

  • Third-party policies

  • External content

Users should review applicable third-party terms independently.

18. Privacy

Your use of GM-Shoppingmart is also governed by our Privacy Policy.

The Privacy Policy explains:

  • What information we collect.

  • How information is used.

  • Data protection practices.

  • User rights.

By using our website, you consent to the practices described in our Privacy Policy.

19. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an "as is" and "as available" basis.

GM-Shoppingmart does not guarantee:

  • Uninterrupted access.

  • Error-free operation.

  • Continuous availability.

  • Complete accuracy of information.

We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

20. Limitation of Liability

To the fullest extent permitted by law, GM-Shoppingmart shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Lost profits.

  • Data loss.

  • Business interruption.

  • Delayed deliveries.

  • Service interruptions.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

21. Indemnification

You agree to defend, indemnify, and hold harmless GM-Shoppingmart and its affiliates, employees, officers, agents, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Violation of these Terms.

  • Misuse of the website.

  • Breach of applicable laws.

  • Infringement of third-party rights.

22. Force Majeure

GM-Shoppingmart shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fires

  • Government actions

  • Labor disputes

  • Power failures

  • Internet disruptions

  • Pandemics

  • Transportation interruptions

Obligations affected by such events may be suspended during the affected period.

23. Termination

We reserve the right to suspend, restrict, or terminate access to the website at any time without prior notice if:

  • Terms are violated.

  • Fraud is suspected.

  • Illegal activity is detected.

  • Security concerns arise.

Termination does not affect accrued rights and obligations.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

Users agree to submit to such jurisdiction for dispute resolution purposes.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

26. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and GM-Shoppingmart regarding the use of our services.

They supersede all prior communications and understandings.

27. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time.

Updated Terms will be posted on our website with a revised effective date.

Continued use of the website after modifications constitutes acceptance of the updated Terms.

28. Contact Information

For questions regarding these Terms of Service, please contact us:

GM-Shoppingmart

Email: gm.shoppingmart@gmail.com

We appreciate your trust in GM-Shoppingmart and look forward to serving you with quality products, secure transactions, and excellent customer service.